The hotel was clean, the meals were diverse. The animation team was extremely professional, the girl who held the aqua gym and the other daily games was really nice, friendly... read more and helpful. She could always cheer us up.

  We had an absolutely amazing two weeks here and would like to especially thank Gabriel and the young girl who covered him when he was off (can’t remember her name)... read more and also worked in the restaurant..you both made our holiday. Food was great and only a 20 minute walk in to Sunny Beach centre. The cleaning staff are lovely and the apartment was spotless.

  The staff was unfriendly, the food was garbage, that was the most awful vacation we had. When I spoke to the manager she told me that “it’s just my opinion... read more “ and this is not what I expected. There’s no interest in clients, they only want to take your money.

  I had a great stay at Rome Palace Deluxe! The food was good, and the options varied from day to day. The overall service at the hotel was great as... read more well. The staff where helpful and offered good service (I especially wanna highlight the bartender). I also really enjoyed the entertainment, which consisted of different games throughout the day, that the whole family could join. The entertainment leader (Yana) was very talented and professional, and you could tell that she really cared about the guests. Overall I had a very pleasant stay at the hotel!

  Pool very small and dirty, pool area very basic, hotel does not cater for English people, staff were miserable, no option to pay for a drink after 11pm, drinks were... read more watered down and served in plastic cups. No entertainment at all during our stay, background music was the same CD repeated over and over. Not a pleasant stay at all, and definitely would not recommend if you are English .

  We arrived at the start of the season and received a warm welcome from the hotel reception. The hotel itself was well presented and clean. Check in was easy, and... read more the studio room that we had booked was spacious and well equipped. There are tea and coffee facilities, and a fridge in the kitchenette area. A lounge area and then the bedroom. Beds were comfortable and the air conditioning and safe were included in the price of the room. There was plenty of hanging and storage space. The selection of food in the restaurant was very good. The hotel offers themed evenings- we really enjoyed the Bulgarian night and Mediterranean (fish) night that were on whilst we stayed.. We tried to buy some HP sauce out there for breakfast but couldn’t buy it in any supermarket - so the chef attempted to make it for us! Thank you so much for going out of the way for your guests! The drinks in the restaurant are self service with beer, wine and soft drinks as well as tea and coffee. There’s an outside seating area , although you do need to beware of the seagulls who will soon swoop at any unattended food! The waiters and waitresses are really good with clearing plates quickly and the hotel has signs up about this too! Snacks are served at the pool bar in the afternoon, and changed daily - sandwiches, pizza, toastier, fries,... We arrived at the start of the season and received a warm welcome from the hotel reception. The hotel itself was well presented and clean. Check in was easy, and the studio room that we had booked was spacious and well equipped. There are tea and coffee facilities, and a fridge in the kitchenette area. A lounge area and then the bedroom. Beds were comfortable and the air conditioning and safe were included in the price of the room. There was plenty of hanging and storage space. The selection of food in the restaurant was very good. The hotel offers themed evenings- we really enjoyed the Bulgarian night and Mediterranean (fish) night that were on whilst we stayed.. We tried to buy some HP sauce out there for breakfast but couldn’t buy it in any supermarket - so the chef attempted to make it for us! Thank you so much for going out of the way for your guests! The drinks in the restaurant are self service with beer, wine and soft drinks as well as tea and coffee. There’s an outside seating area , although you do need to beware of the seagulls who will soon swoop at any unattended food! The waiters and waitresses are really good with clearing plates quickly and the hotel has signs up about this too! Snacks are served at the pool bar in the afternoon, and changed daily - sandwiches, pizza, toastier, fries, ice cream fruit and biscuits. There are 2 bars here, one in reception and one by the pool, although at the time we visited only the pool bar was staffed. Big thanks to Gabriel, who worked on this bar for the thoroughly excellent service - we called him the undercover boss! He was really helpful with any queries we had and speaks really good English as well as other languages. Check out the cocktail menu here! The pool had just been filled when we arrived and was cold at first but warmer as the week went on. We had no problem getting a sun bed but it was early season and there were not many occupants of the hotel - you might struggle in high season. The location of the hotel was good for us - in between Sunny Beach and Nessebar and the beach a very short stroll away. I would recommend a visit to Old Nessebar (walking there took around 45 mins) it’s got lots of ruins and is a lovely place to walk around and pass the time of day. Sunny Beach is lively and it was around a 15-20 minute walk to the main strip. There was no entertainment when we stayed, which was fine for us, but some families with young children were a bit disappointed about this. Overall we had a great stay and would certainly return to this hotel if we came back to the area. More

  1st visit to Bulgaria. Arrived early hours of morning to this hotel. Very quick check in. Had been left plates of food and bottles of water in room. Made to... read more feel very welcome. Food good. Staff very friendly especially the maid. She was very kind and very good in her work. Only downside of this hotel is there is no nightly entertainment but a short walk away bars have singers. Beer very cheap so it's not really an issue if all inclusive. Main resort is about 20 mins walk away however on the way plenty of bars and shops. Due to being a smaller hotel getting a sunbed wasn't really an issue. Pool side bar very good. Good selection of cocktails. 5 minutes walk to beach. Would highly recommend this hotel especially if you don't like busier hotels. Spa wasn't open when we visited but pool good. Overall great holiday. More

  WOW!

Been home 3 days now and really missing it. All positive. Great hotel. The location is fab (not round corner but) in walking distance or bus... read more or train ride to anywhere (we went to old nessebar, pomerie, nessebar waterpark, sunny beach main area, local streets, shopping, supermarket, local trips - safari & fishing and much more)

Hotel itself very pretty and relaxing, very very clean and the staff were ALL fabulous. My children loved the little park and pool (ages 3, 7 and 13) - spent most days playing in. We came at the very beginning of the season so was quiet at first. Met some lovely people which is a bonus.

All staff where fab! Can I say a special thank you to . the cleaners (my children are messy) also to Gabriel who we all miss already and he was soo brilliant for us all, made ace cocktails . Thank you to the reception staff for been so helpful and welcoming. Thank you management for arranging my sons birthday cake and thanks to the chefs and restaurant staff- food was always so so nice and lots of choice. (Thank you to Nickoli for been so smiley and helping with my 3 year old who doesn’t speak - he was signing a little). I cannot wait to come back one day

A great BIG thank you More

  Don't recommend this hotel. There's no entertainment, drinks are like water, ALL the food is stone cold told the manager , reply was WE HAVE A MICROWAVE. Night... read more life is a bus trip away and then a taxi back 20 lev min
Won't be going back to sunny beach

  Thanks Rome Palace Deluxe for my summer vacation!
Food: Great variety and very tasty(Thanks to Nikolay, very friendly and polite man and other cooks)
Location: 5 minutes to the beach... read more and hotel in the quite area.
Room: always clean and comfortable, always friendly cleaning woman.
The best part that you have such a nice staff. Always polite administrators, managers and security.
Also thanks for the waitresses and bartenders for their job.
Especially for waitress Ralitsa, always smiling and say "Hello". I hope you will keep this wonderful staff for next years 🙂

  From the very first encounter with Svetlana at the reception to the very last, we had an amazing time. I'm going to start with the politeness of the entire staff.... read more They greet you everytime they see you; in the lobby, at the pool, in the restaurant area. Which for me is a big plus because a sincere smile can actually boost your entire mood. A special mention would be for the 3 guys that really made our stay better: Gabriel, the bartender from the pool bar who is, hands down, an amazing company and serves great cocktails.
Nikolay, the chef, whom i always greeted and who managed to put a smile on my face everyday (my dad rated his grilled vegetables 10/10 and i really enjoyed his pancakes haha).
And Boris, the kids entertainer, with whom my sister joked around and played table tennis near the pool.

As for the property itself, the pool is just the right size. The variety of food was more than enough, you will surely find something to your liking. Clean restaurant, clean rooms, clean everything! Daily cleaning service, towels changed daily as well. Spacious apartment with a nice balcony.

In conclusion, Rome Palace did meet our expectations and i, for sure, will come back in the future!
If you make it to the hotel, make sure to smile and be kind, they deserve it! Nice holiday everyone!

  Very good hotel, with pleasant atmosphere and friendly staff. Clear room, condition, clear pool, nice service. Really varied food and drinks. I haven't regretted choosing this hotel. Me and my... read more gf delighted. Recommend️

  Everything was just perfect, the rooms, the food, the staff everything was amazing.
Ten out of ten hotel. The pool was nice, the kitchen was brilliant, the rooms clean and... read more huge. Can recommend a holiday here 100%.

  We visited in September for seven days package holiday. We were impressed by the hotel, our room was huge and very clean at all times. Safe was provided in the... read more room. Always hot water, the only thing is that the shower kept filling up, not draining, we spoke about it to the cleaner and the lady said that all shower cubicles were the same. Food was good and we really enjoyed the Bulgarian folk music and food night, it was amazing. The staff in dining area were very attentive at all times. We had some questions about the area and every time we asked reception staff they just didn't know anything so they should have more information about transport in the area and other general information. We didn't use the pool but outside area was lovely and the best thing was lovely Bobby in the bar by the pool, thanks Bobby for brilliant cocktails always served with a smile and a chat. We really enjoyed our stay here and I would love to come back again More

  Let me start with the positives, the hotel was bright modern and well located for the beach, getting into Sunny beach and Nessebar but not too much in the thick... read more of it that you had thumpung music all night. It was very clean and the staff were helpful and kind. The all inclusive drinks were very good and Bobby the barman was probably the best we've ever come accross. The entertainment staff again brilliant including everyone and creating fun, a special mention for Mimi who made our stay!
What let's this could be 4* hotel down is the food, sadly it was mostly cold, lots of reheated leftovers and unimaginative bland repetitive options. The salad was always good and lots of attractive desserts. But both my husband and I had the Bulgarian trots twice and speaking to other guests so did several other families/groups You cannot keep pork and chicken and rice at the wrong temperatures and reheating is not recommended by British food safety experts.
This could have been a top quality hotel if it hadn't been let down by the approach to the food, maybe due to it being the end of their season or maybe I am being too generous, either way we will never know as we will not be returning. More

  Spent 2 weeks here with our 2 children. I have given a 'terrible' score because I think it deserves at least one. It's a pretty new hotel so doesn't... read more have enough reviews yet to show it in it's true light. Firstly, the positives. The hotel is beautiful to look at with a beautiful reception area and the rooms are modern and very clean. I cannot fault the cleaners and they are extremely quick to get your room done when you go out and they are very friendly. The pool area is pleasant with plenty of beds and Bobby the bartender at the pool bar is exceptional in his service, hard work, high standards and friendliness. He was like a shining light at the end of a long, dark tunnel. Now for the negatives! The food is an absolute disgusting mess. The smell alone turns your stomach especially when you have had to endure a full day and night in bed because of it. After falling ill (the children too, aged 3 and 1) we soon discovered that we weren't the only ones. Many people had lost precious holiday time through sickness and the other! Whether it was the food or not we will never know but it certainly wasn't hot and even straight from the 'hot plates' it was luke-warm if you were lucky. The choice was very limited and repetitive so after 5 nights and a long date with... Spent 2 weeks here with our 2 children.
I have given a 'terrible' score because I think it deserves at least one. It's a pretty new hotel so doesn't have enough reviews yet to show it in it's true light.
Firstly, the positives. The hotel is beautiful to look at with a beautiful reception area and the rooms are modern and very clean. I cannot fault the cleaners and they are extremely quick to get your room done when you go out and they are very friendly. The pool area is pleasant with plenty of beds and Bobby the bartender at the pool bar is exceptional in his service, hard work, high standards and friendliness. He was like a shining light at the end of a long, dark tunnel.
Now for the negatives! The food is an absolute disgusting mess. The smell alone turns your stomach especially when you have had to endure a full day and night in bed because of it. After falling ill (the children too, aged 3 and 1) we soon discovered that we weren't the only ones. Many people had lost precious holiday time through sickness and the other! Whether it was the food or not we will never know but it certainly wasn't hot and even straight from the 'hot plates' it was luke-warm if you were lucky. The choice was very limited and repetitive so after 5 nights and a long date with the toilet we ate elsewhere.
Now for the lobby bar!! At an all-inclusive hotel you expect to be served whenever you choose. No. They are more interested in wearing headphones, playing on their phones and smoking fags outside the hotel entrance. If you are lucky enough to catch one they huff and puff when you dare to ask for a drink and my god! If you ask for 2 glasses of wine and they only have 1 clean wine glass left!! They make you uncomfortable and as though you are a complete burden to them.
On our second last night we went out for food as usual (the Chinese restaurant is fabulous) and came back to to hotel for a few drinks before going to bed. We got chatting to a few of the other guests whom we'd gotten to know and the lobby bar staff decided to go home early! After the shock of that, the night reception lad (mosquite pest) told us off for taking too loud!! He said he'd had a complaint from another guest which is complete rubbish because the lobby bar is nowhere near the rooms. He said if we didn't be quiet he would inform security! Remember, we are a family with 2 small children so hardly living the hedonistic Ibiza lifestyle.
We were made to feel like criminal outcasts by a 'fully inclusive' hotel that we had spent a lot of money on.
If it wasn't for Bobby the pool bar bartender and the lovely cleaning ladies we'd have completely lost faith in anything Bulgarian.
Plan a stay here if you are prepared to pay extra to eat out every night and enjoy being spoken to like muck. More